What Is ScheduleTown?

A couple of months ago, I had a post discussing the difficulty a small business owner has when trying to reach out to online customers, balance a calendar, and manage clients. This week, we have released ScheduleTown.biz and ScheduleTown.com to try and address some of these issues for people in the service industry.

ScheduleTown.biz is our portal for business service providers to get their business setup for online scheduling. We have spent a significant amount of time refining the setup process to make it as simple as possible, but yet allow the flexibility necessary for the business owner. The "Biz" side is made up of the following components: online scheduling for clients, client management, text and email notifications for appointments, business reports, email marketing to your client base (newsletters, promotions, or special announcements), and optimized scheduling. Each component has several aspects to it, so I won't go into detail in this post. As time permits, I'll post a few entries about each piece.

ScheduleTown.com is the site which enables people to discover and schedule with businesses which are running ScheduleTown.Biz. People can search on a business name, service provider names, and services offered. In addition, the search can be refined by specifying a city, state, or both. Once a business is found and a reservation is made, the user will see their reservation dashboard. This screen contains helpful links for commonly used businesses, reservation history, upcoming reservations and your reliability rating. The rating is a tool used for a business and a customer to help reduce "no shows" which have a significant negative impact for service providers.

Our end goal is to empower a service provider to make the most of their business without all the infrastructure, development costs, and maintenance costs typically associated for this type of functionality. This solution is completely online and web-based without the need to install applications or maintain servers. In this day and age, people shouldn't expect anything less.

-- Obligatory Sales Pitch --
So, for those service providers out there reading my semi-tech geeky blog, let ScheduleTown.com take reservations for you and quite spending so much time taking appointments over the phone. After all, don't you have better things to do?
-- End Obligatory Sales Pitch --